Contact CityJet
CityJet Designated Activity Company (“CityJet DAC”) is an Irish-registered airline holding an Air Operator Certificate issued by the Irish Aviation Authority and an Operating Licence issued by the Commission for Aviation Regulation in Ireland.
Head Office Postal Address
CityJet Designated Activity Company,
Imbus House,
Dublin Airport,
Co. Dublin,
K67 T680,
Ireland
CityJet's head Office at Dublin Airport
CityJet's location at Hangar 3, Copenhagen Airport
Please use the form below to contact CityJet
Please Note:
- Customer Support is only available to passengers who were booked on a CityJet scheduled flight (flight number beginning with “WX”) before 31 October 2018.
- Passengers travelling on services operated by CityJet for our customer airlines, including Air France, Aer Lingus, Brussels Airlines, Lufthansa or SAS Scandinavian Airlines, should contact that airline directly with any questions, claims or requests. Contact details can be found of each airline's website. CityJet's Customer Support cannot process requests relating to flights operated for customer airlines.
- For more information, including passenger rights and responsibility for flights, please visit our FAQ Section
- Please note we do not provide giveaways, safety cards or branded material to the public, so such mails will not be processed and also note that currently CityJet does not offer charter flights.
If your flight is operated by CityJet on behalf of SAS (SK) or Brussels Airlines (SN) you must contact these airlines directly regarding any questions or issues, including any requests or questions relating to online check-in, baggage, special handling, fares, compensation claims and disruptions.
CityJet does not process customer service requests relating to these flights.
Media Requests from accredited journalists only should be directed to Mr. Richard Moore, Mcomm Communications, 37 Baggot Street Lower, Dublin 2, Ireland, Telephone +353872414751 or via email to richard@mcomm.ie . We regret no other correspondence can be entered into through our press agency.