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CityJet Designated Activity Company (“CityJet DAC”) is an Irish-registered airline holding an Air Operator Certificate issued by the Irish Aviation Authority and an Operating Licence issued by the Commission for Aviation Regulation in Ireland.

​CityJet’s services are delivered by staff in Copenhagen, Dublin, Stockholm and Luton, England.

Head Office Postal Address

CityJet Designated Activity Company,
Imbus House,
Dublin Airport,
Co. Dublin,

K67 T680
Ireland

Please use the form below for all enquiries to CityJet.

Please note we do not provide giveaways, safety cards or branded material to the public, so such mails will not be processed and also note that currently CityJet does not offer charter flights.

Potential Strike Action affecting SAS Scandinavian Airlines - June 2022

Please note that we expect that services which are planned to be flown by CityJet on behalf of SAS will operate as normal.

However, we are unable to confirm the status of individual flights and ask that any questions regarding these are directed to SAS via this link . 

CityJet cannot process such requests.

Please use the form below to contact CityJet

Note to Passengers:

• Passengers who were booked on a CityJet scheduled flight (flight number beginning with “WX”) up to October 2018 should select "Customer Support" on the dropdown menu below.
• ​Passengers travelling on services operated by CityJet for other airlines should contact the airline they are ticketed on directly, not CityJet. CityJet cannot process or engage in passenger queries or comments regarding flights we fly on behalf of our customer airlines, e.g. SAS. This includes any requests relating to baggage, special handling, fares and disruptions, all of which can only be dealt with by the airline you have booked with.

Requests relating to these flight should be directed to the relevant airline:

-  For SAS Scandinavian Airlines please visit www.flysas.com

-  For Aer Lingus please visit www.aerlingus.com

-  For Brussels Airlines please visit www.brusselsairlines.com

• For information on passenger rights and responsibility for flights, please visit our FAQ Section

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