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At your service, contact us

 
 
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Reservations

Contact your local Air France-KLM reservations for all CityJet telephone bookings and after sales support: changes to existing bookings, ticket cancellations, refunds, special bookings - wheelchairs, oxygen, unaccompanied minors.

Ireland (IE)
Telephone: 0818 776 057
Monday-Friday: 08:00 - 20:00
Saturday and Sunday: 09:00 - 17:30

Belgium (BE)
Telephone: 32 (0) 70 22 24 66
Monday-Friday: 08:00-20:00
Saturday: 09:00-17:30

Luxembourg (LU)
Telephone: 352 27 30 2006
Monday-Friday: 08:00-20:00
Saturday: 09:00-17:30

Italy (IT)
Telephone: 848 88 44 66
Monday-Friday: 08:00-20:00
Saturday: 09:00-17:30

United Kingdom (UK) 
Telephone: 0871 66 33 777 
Monday-Friday: 08:00 - 20:00
Saturday and Sunday: 09:00 - 17:30

Netherlands (NL)
Telephone: 020 654 57 20
Monday-Friday: 08:00-20:00
Saturday: 09:00-17:30

France (FR)
Telephone: 3654 (When dialled from France)
Monday-Sunday: 06:30-22:00

Germany (DE)
Telephone: 0180 5 830 830
Monday-Friday: 08:00-20:00
Saturday-Sunday: 09.00-17.00

All other countries 
Telephone: 00 44 871 66 33 777

 

Our Offices

Head office - Dublin
CityJet Limited registered address:
Swords Business Campus Balheary Road,
Swords 
Co Dublin
Ireland 

Telephone: +353 (1) 8700 100
Fax: +353 (1) 8700 115
Email: info@cityjet.com 

Registered No: 193772 

The Netherlands office
VLM Airlines Netherlands BV
Rotterdam Airportplein 60
3045 AP Rotterdam
Postbus 12106
3004 GC Rotterdam

Registered No: 24246983

Antwerp office
VLM Airlines Belgium NV
Luchthavengebouw B50
B 2100 Antwerp
Belgium 

Registered No: 0446.670.251

London office
CityJet Limited
1st Floor Building 1000 Newham Dockside Dockside Rd London E16 2QU
United Kingdom

Registered No: FC024854 

 

Groups

To make a group booking for 10 or more people, select your country of departure from the list below to be directed to our group booking form:

 

Travel Enquiries

Check our Frequently Asked Questions list for answers to the most commonly asked travel enquiries.

F&Q
 
Picture: If your baggage is missing or damaged on arrival, Air France will do all it can to help you to resolve such incidents

Baggage

If your baggage is missing or damaged on arrival, Air France will do all it can to help you to resolve such incidents:

Trace your baggage using your baggage claim number.
Trace my bag now »

Or contact us for any enquiries relating to your missing or damaged baggage. 

 
 

General Enquiries

CityJet Head Office, Swords Business Campus, Balheary Road, Swords, Co. Dublin.

 
Picture: Customer care Phone

Phone: +353 1 8700 100

 
Picture: Customer Service | CityJet

Customer care

Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip? 
CityJet is here to help!

You can call us on our dedicated customer service line Mon-Fri during office hours.
Or you can send us an email, or tweet us your query...

 
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Phone: +353 1 8700 170

 
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Customer after sales: click here

General enquiries: info@cityjet.com

 
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Flying Blue and BlueBiz

Picture: Flying Blue is our frequent flyer programme for all commuters.

Frequent Flyers & Commuters
Commuting to work, week in, week out, can be draining for even the most experienced traveller.  At CityJet, we recognise this, and endeavour to make your journey with us as relaxing and stress-free as possible.  We recommend all commuters to join our frequent flyer programme, Flying Blue, where you can instantly start receiving rewards on each flight taken with CityJet.
Flying Blue More »

 
Picture: BlueBiz is for Small & Medium sized businesses, especially in relation to seeking out the best value in business travel.

Small & Medium Business
At CityJet we understand the demands on Small & Medium sized businesses, especially in relation to seeking out the best value in business travel.  Our product for SMEs, BlueBiz, is specifically designed to reduce costs by offering free flights, travel spend tracking and other benefits to members on both the CityJet and Air France KLM global networks.  To join BlueBiz free, click here

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©2013 CityJet Ltd, a private company limited by shares. Registered in Ireland: #193772, Office: Swords Business Campus, Balheary Road, Swords, Co. Dublin.