At your service, contact us

Contact your local Air France-KLM reservations for all CityJet telephone bookings and after sales support: changes to existing bookings, ticket cancellations, refunds, special bookings - wheelchairs, oxygen, kosher meals, unaccompanied minors.

Contact details for our head office and offices in Dublin, Antwerp and London More »

To make a group booking for 10 or more people, select your country of departure from the list below to be directed to our group booking form:

Select your country Ireland United Kingdom France Italy Belgium Netherlands Luxembourg

Check our Frequently Asked Questions list for answers to the most commonly asked travel enquiries.

Can't find the answer you're looking for?
For questions relating to:

• Booking and purchasing tickets
• Printing your boarding card
• Receiving a trip reminder
• Receipt of your ticket or trip summary
• Online check-in
  Or any other travel related enquiries, select your country from the list below and we'll take you to the Air France website where you can send your query directly...

Select your country Ireland United Kingdom France Italy Belgium Netherlands Luxembourg

If your baggage is missing or damaged on arrival, Air France will do all it can to help you to resolve such incidents:

Trace your baggage using your baggage claim number.
Trace my bag now »

Or contact us for any enquiries relating to your missing or damaged baggage. 

CityJet Head Office, Swords Business Campus, Balheary Road, Swords, Co. Dublin.

Phone: +353 1 8700 100

Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip? 
CityJet is here to help!

You can call us on our dedicated customer service line Mon-Fri during office hours.
Or you can send us an email, or tweet us your query...

Phone: +353 1 8700 170   Email: customercare@cityjet.com   Find us on Facebook   Follow us on Twitter

Frequent Flyers & Commuters
Commuting to work, week in, week out, can be draining for even the most experienced traveller.  At CityJet, we recognise this, and endeavour to make your journey with us as relaxing and stress-free as possible.  We recommend all commuters to join our frequent flyer programme, Flying Blue, where you can instantly start receiving rewards on each flight taken with CityJet.
Flying Blue More »

Small & Medium Business
At CityJet we understand the demands on Small & Medium sized businesses, especially in relation to seeking out the best value in business travel.  Our product for SMEs, BlueBiz, is specifically designed to reduce costs by offering free flights, travel spend tracking and other benefits to members on both the CityJet and Air France KLM global networks.  To join BlueBiz free, click here