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Reservations

Contact your local office for bookings and After sales support. 

  • Changes to existing bookings
  • Special handling bookings: wheelchairs, oxygen, unaccompanied minors.
  • Refunds, please use our Refund Form.
  • Group booking, please use our Group Form.

Ireland (IE)
Telephone: 0818 71 0202 (LO-CALL)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Italy (IT)
Telephone: 02 38591432
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

France (FR)
Telephone: 0892 012 013 (0.34 €/min)
Monday-Friday: 09:00-19:00 (CET)Saturday:
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Germany (DE)
Telephone: 0180 6 67 17 18 (0.20 €/call)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

United Kingdom (UK) 
Telephone: 0871 405 2020 (0.10 £/min)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Belgium (BE)
Telephone: 070 30 00 46 (0.30 €/min)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Netherlands (NL)
Telephone: 900 9019020 (1.30 €/call)
Monday-Friday: 09:00-19:00 (CET) 
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

All other countries 
Telephone: +44 871 405 2020
Monday-Friday: 08:00-18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

 
Reservations | CityJet
 
 

Customer Care

Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip? 
CityJet is here to help!

 
Customer care Email

General enquiries: click here
Claims/complaints/suggestions:
click here

Customer Service | CityJet

Baggage Claims

Trace your baggage using your baggage claim number. 
Trace my bag now »


Ireland:  01 525 1823
UK:  020 76 60 60 60 
France:  0974 75 00 75 
Netherlands:  026 201 8004  
Germany:  06 98 67 98 105 
Belgium:  02 620 04 95 
Italy:  06 99748002 
Rest of World:  +44 207 660 6060

 
 
If your baggage is missing or damaged on arrival, Air France will do all it can to help you to resolve such incidents
 

Our Offices

Head office - Dublin
CityJet Limited registered address:
Swords Business Campus Balheary Road, 
Swords 
Co Dublin 
Ireland

Telephone: +353 (1) 8700 100 
Registered No: 193772 

London office
CityJet Limited 
1st Floor Building 1000 
Newham Dockside Rd 
London 
E16 2QU 
United Kingdom

Registered No: FC024854 

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©2014 CityJet Ltd, a private company limited by shares. Registered in Ireland: #193772, Office: Swords Business Campus, Balheary Road, Swords, Co. Dublin.