Flying with children

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Valid for travel until 27 October 2018

Travelling with children? Rest assured our inflight and airport crew will be on hand to help make the trip a comfortable one for your child, and a peaceful one for you.
Your hands will be full when travelling with children so before you start out on your journey, make sure you carry all your travel documents in one easily reached place, make sure your hand baggage meets security requirements before you leave home and work out whether you need to carry buggies to the aircraft or pack them in your checked-in baggage. Remember to keep everything that your baby needs on the flight in your carry-on luggage, ensuring that it is always to hand, bearing in mind the EU Aviation Security Regulations.

Carriage of unaccompanied minors

Travelling to or from Amsterdam? Please contact our partner airline KLM to make your reservation. For further information click here.

On all CityJet operated services unaccompanied minors are accepted for travel from the age of 5 through 11 years inclusive. A fee is charged per sector. Please contact us to make your reservation. Due to safety regulations CityJet limit the number of unaccompanied minors per flight. Failure to contact us in advance of the travel date may result in refusal of travel. CityJet will not be responsible for, or provide any special assistance to passengers aged 12-15 years who do not avail of the unaccompanied minor service aged 12-15 years. A corresponding consent form must be signed by a parent/guardian at the point of departure. A copy of this form is available for download here. Without a completed form passengers may be denied boarding.

Age of minor Unaccompanied service
5-11 inclusive mandatory on all flights
12-15 inclusive optional *

*A fee for the optional service will apply. This is payable at the airport or via the CityJet call centre. Please download the UM forms required and print prior to arrival at the airport
UM direct flight
UM connection flight

At the Airport

Unaccompanied minors are recommended to present at check-in 60 minutes prior to departure.
Parents/ guardians dropping off the unaccompanied minor are required to remain in the departure airport until the flight has departed.
A ground representative will escort the child through security and remain with them until boarding is ready. The escort will pre-board the child to allow them to become familiar with the aircraft and our crew.

On arrival

A ground representative will take responsibility of the child from the care of our crew, escort the child through immigration and collect their bag. They will then check all valid identification before releasing the child from their care.
The parent/ guardian meeting the unaccompanied minor must present valid photo identification and on arrival are required to allow sufficient time to be at the airport prior to arrival. In the event there is a delay, CityJet will contact the local authorities who will take responsibility for the child.

Travelling with infants

Infants under the age of 2 years may fly on CityJet flights provided that they sit on an adult's lap (one infant per adult), restrained with an infant seatbelt.

It is not possible to book for an unborn child. When planning on travelling with a child which isn't born yet, you can add his or her name to the booking when the child has been given their name. Please contact our call centre for assistance.

A fee is charged per sector.

A maximum number of infants are allowed per flight and aircraft type under our authorised conditions of carriage. If the infant reaches the age of 2 years prior to the return journey they must pay the applicable fare, taxes, fees and charges for the entire journey.

Infant changing facilities

Avro RJ5- A changing table is available in front and rear toilet on board

Infant baggage allowance

If you are travelling with an infant, you are permitted to carry the following:

 

  • 10kg checked baggage
  • 1 small piece of cabin baggage (baby bag)
  • 1 pushchair/ stroller

Infant milk/ food

You are permitted to take baby milk and food through security screening at the airport. Passengers may be required to demonstrate what they are carrying is real and for genuine use and not something less innocent. Our cabin crew can provide hot water on board to facilitate warming milk or food.