Travelling to or from Amsterdam? Please contact our partner airline KLM to make your reservation. For further information click here.
On all CityJet operated services unaccompanied minors are accepted for travel from the age of 5 through 11 years inclusive. A fee is charged per sector. Please contact us to make your reservation. Due to safety regulations CityJet limit the number of unaccompanied minors per flight. Failure to contact us in advance of the travel date may result in refusal of travel. CityJet will not be responsible for, or provide any special assistance to passengers aged 12-15 years who do not avail of the Unaccompanied Minor service aged 12-15 years. A corresponding Consent Form must be signed by a parent/guardian at the point of departure. A copy of this form is available for download here. Without a completed Form passengers may be denied boarding.
AGE OF MINOR
Mandatory on all flights
A fee for the optional service will apply. This is payable at the airport or via the CityJet Call Centre.
Please download the UM forms required and print prior to arrival at the airport:
UM Direct flight
UM Connection flight
AT THE AIRPORT
Unaccompanied Minors are recommended to present at check-in 60 minutes prior to departure.
Parents/ Guardians dropping off the unaccompanied minor are required to remain in the departure airport until the flight has departed.
A ground representative will escort the child through security and remain with them until boarding is ready. The escort will pre-board the child to allow them to become familiar with the aircraft and our crew.
A ground representative will take responsibility of the child from the care of our crew, escort the child through immigration and collect their bag. They will then check all valid identification before releasing the child from their care.
The parent/ guardian meeting the unaccompanied minor must present valid photo identification and on arrival are required to allow sufficient time to be at the airport prior to arrival. In the event there is a delay, CityJet will contact the local authorities who will take responsibility for the child.
Infants under the age of 2 years may fly on CityJet flights provided that they sit on an adult's lap (one infant per adult), restrained with an infant seatbelt.
It is not possible to book for an unborn child. When planning on travelling with a child which isn't born yet, you can add his or her name to the booking when the child has been given their name. Please contact our Call Centre for assistance.
A fee is charged per sector.
A maximum number of infants are allowed per flight and aircraft type under our authorised conditions of carriage. If the infant reaches the age of 2 years prior to the return journey they must pay the applicable fare, taxes, fees and charges for the entire journey.
Avro RJ85- A changing table is available in front and rear toilet on board
Fokker-50- Unfortunately there are no changing tables available
If you are travelling with an infant, you are permitted to carry the following:
10kg checked baggage
1 small piece of cabin baggage (baby bag)
1 pushchair/ stroller
You are permitted to take baby milk and food through security screening at the airport. Passengers may be required to demonstrate what they are carrying is real and for genuine use and not something less innocent. Our cabin crew can provide hot water on board to facilitate warming milk or food.
An infant under the age of 6 months must sit on an adults lap and be properly secured with an infant seat belt provided by the cabin crew on board.
Infants aged between 6 months and 2 years may be placed in a child car seat (provided an additional seat is paid for in advance of travel) or secured by an infant seat belt. A car type seat must have a well-defined shell and where there is a separate shell and under-structure they must be securely attached to each other.
A safety seat must have a single release type harness which at least secures a child’s lap, torso and shoulders.The single release device for the harness of a safety seat must be of such a design as to prevent unreasonably easy release by the child occupying the safety seat.
For international flights children and infants require their own individual valid passport.For travel between UK and Republic of Ireland, children under the age of 16 do not require travel documentation.
We recommend you carry a copy of the child’s birth certificate if they do not possess a passport.
CityJet have a duty under Section 55 of the Borders, Citizenship and UK Immigration Act 2009 to safeguard and promote the welfare of children. We take this duty very seriously and work to protect vulnerable children and those who may be trafficked.
If you are travelling with a child (under 18) and are not the child's parent, or may appear not to be the parent (for example, if you have a different family name), we may ask you a few questions about your relationship with the child.
These checks do not affect the right to freedom of movement for UK and other EEA citizens.
On 15th January 2017 a new regulation entered into force for minors of French citizenship traveling out of France. This regulation imposes minors (below 18 years old) travelling unaccompanied to present an “autorisation de sortie de territoire” (authorization to exit the country) at the exit border controls in France.
The original form of the authorization shall be presented together with the identity document of the minors as well as a copy of identity document of the parent who signed the form.
This obligation is based on the french decree : décret n° 2016-1483 du 2 novembre 2016
A link to the form for the authorization can be found here.
Italian citizens under 14 years of age who are not accompanied by their parents must be entrusted to a person, organisation or travelling companion, as recorded on a “dichiarazione di accompagno” [declaration to accompany], endorsed by the relevant passport office or competent authority (such as local police).
Confirmation of accompaniment will therefore be necessary and must be shown. Any minor who presents without the required declaration will not be permitted to leave Italy. It is a legal requirement for an Italian minor under 14 years of age to have a declaration signed by both parents and stamped by the local police (Questura) to entrust the child either to an adult (other than a parent or relative).
The form must be prepared, signed, stamped and filled in in all its parts before commencing travel. All those passengers turning up for departure without the above mentioned prior arrangements will be denied boarding by local immigration police. Please note that this ruling also applies to minors of dual nationality who are in possession of an Italian passport and residing in Italy.
The UK government have abolished Air Passenger Duty (APD) for children aged 12 to 15 travelling in the Economy Class cabin on or after 1 March 2016.
We are working towards updating our website in order to reflect this change during the booking process, but currently 12 -15 years old are still being charged APD when booking on www.cityjet.com .
Customers travelling with 12 to 15 year olds in the Economy cabin on or after 1 March can contact our Contact Centre to make their APD exempt bookings.
If you book on our website and the booking includes a child (children) aged 12-15 at the time of travel, departing from a UK airport then this child is (these children are) entitled to a refund of the APD.
Please click here to submit for a refund. No administration fees are applied for this refund.