Boarding & Check-in Information

Passport and security checks and boarding can take longer than expected. To prevent delays, we ask that you arrive at both the airport and the gate on time, especially during the busy holiday travel seasons.

We know how precious your time is, especially before a flight. To make things as easy as possible, you can check in online from the comfort of your own home, or even when you’re on the go. It’s that simple and it’s that smart.

Travel documents

AIRPORT TERMINALS

CityJet operates flights from below terminals
Dublin- T1
Amsterdam- T1

Always ensure you allow enough time to travel through the airport and arrive at the gate on time.

ONLINE CHECK-IN

 Check In online opens 48 hours before scheduled departure of your flight and closes 1 hour prior to your departure.

SELF SERVICE KIOSK

You can check in for your flight in the following airports using the self service kiosks. In the event you experience any difficulties using the system, our airport representatives will assist you.
Amsterdam, London City Airport.

SELF SERVICE BAGGAGE DROP OFF

Self Service Baggage Drop Off is available at Amsterdam and London City Airport

AIRPORT CHECK-IN

CityJet check-in counters at all airports open 2 hours before the scheduled time of departure of your flight and close between 15 and 40 minutes prior to your flight depending on the airport.

We strongly recommend that you allow sufficient travel time at the airport especially during peak operation times.

AIRPORT CHECK-IN DEADLINES

London City
20 mins - 30 mins with check-in baggage
Amsterdam
40 mins
Dublin
30 mins
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Check-in times may vary if your flight is being serviced by a partner airline; please check the corresponding websites for correct check-in times. You will find the executing airlines on your booking confirmation.

BOARDING GATES

CityJet will endeavour to pre-board any passengers who require special assistance and families with young children.
CityJet reserve the right to close the boarding gate 15 minutes prior to departure to facilitate an ‘on time’ performance.  If you are not at the gate before this time, it may result in your refusal to travel.
Please note that at some airports including London City Airports, boarding announcements are not made in the terminal building, so always ensure you monitor the flight information screens regularly.