CUSTOMER CARE

Please contact us using the form below for the fastest response time.

Cus

Select the reason for your message

Your message

Your identity

Full name
Telephone
Email

Your trip

Flight number
Booking reference

In the event your claim requires reimbursement of costs, please include your IBAN and BIC bank details available on your bank statement.
This will allow us to efficiently process your claim.

Please attached all relevant receipts/ documentation

BIC
IBAN
Beneficiary name
Bank name & address
Attach file