Contact Us

Ireland (IE)

Telephone: 01 536 9711
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

France (FR)

Telephone: 056 780 60 84 (0.35 €/min)
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

United Kingdom (UK)

Telephone: 0203 48 11 259 (0.10 £/min)
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

Italy (IT)

Telephone: 06 452 36 910
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

Netherlands (NL)

Telephone: 020 79 46 691 (1.30 €/call)
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

Belgium (BE)

Telephone: 02 894 82 88 (0.30 €/min)
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate

All other countries

Telephone: 00 353  1 536 9711
Monday-Sunday: 07:00 - 19:00 (GMT)
Calls are local rate



Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip?

CityJet is here to help! Get in Touch!

Customer After Sales

If you wish to make a request or send feedback, please fill in the form below.

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In the event your claim requires reimbursement of costs, please include your IBAN and BIC bank details available on your bank statement.
This will allow us to efficiently process your claim.

Please attached all relevant receipts/ documentation

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Baggage Claims

Ireland:  01 536 9711
UK:  020 76 60 60 60 
France:  0974 75 00 75 
Netherlands:  026 201 8004  
Germany:  06 98 67 98 105 
Belgium:  02 620 04 95 
Italy:  06 99748002 
Rest of World:  00 353 1 536 9711

Trace your baggage using your baggage claim number.

If you have checked-in a bag using our self check-in system at London City Airport, please use the following system to get details regarding your bag.

Head Office


CityJet DAC registered address:
Swords Business Campus Balheary Road, 
Swords 
Co Dublin 
Ireland

Telephone: +353 (1) 8700 100
info@cityjet.com
Registered No: 193772