All flights scheduled to operate as normal - Tuesday 18th May.

Written Tuesday 18th May,11:30 local UK time,12:30 UTC,13:30 CET.

Based on latest Met office and VAAC Data: 


All CityJet flights scheduled to operate as normal today, Tuesday 18th May.


Click here to read Icelandic Volcano Blog - the latest updates with Forecasts, plume dispersion, and dust observations.

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PLEASE CONTINUE TO CHECK ON OUR WEBSITE OR WITH YOUR DEPARTURE AIRPORT BEFORE GOING TO THE AIRPORT. 

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YOUR TICKET

Ticket rebookings & refunds:
Passengers whose flights have been cancelled will be able to rebook their flight or obtain a refund. 

Note:
If you have already requested a refund for previous periods of volcanic ash disruption , please be assured that we are working to process your refund as quickly as possible. We regret that due to the exceptionally high volume of claims we cannot process refunds within our usual timeframe. We will complete the processing of refund claims as quickly as we can and we ask for your patience in these exceptional circumstances.

For refunds please contact your local reservations office or your travel agent. For bookings made online, please contact the CityJet ticket desk or CityJet call centre:

For Ireland
Telephone Reservations in Ireland: 01 8700 170
Opening hours: Mo-fr: 09h -17:30h

For UK
Telephone: 0871 666 50 50*
Opening hours: Mo-fr: 07h - 18h / weekends: 9h - 13h *Please note: Calls for the UK cost 10p pence per minute from a BT landline. Calls from other networks and mobiles may vary

For Belgium 
Telephone: 03 287 80 80
Opening hours: Mo-fr: 08h - 19h / weekends: 10h - 14h

For the Netherlands
Telephone: 0900 4 50 50 50
Opening hours: Mo-fr: 08h - 19h / weekends: 10h - 14h

For Luxembourg
Telephone: 49 33 95
Opening hours: Mo-fr: 08h - 19h / weekends: 10h - 14h

For France
Telephone: 3654

For all other countries
Telephone: + 32 3 287 80 80
Opening hours: Mo-fr: 08h - 19h / weekends: 10h - 14h