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CityJet issues e-tickets to all the destinations served. A CityJet e-ticket is an electronic version of the conventional paper ticket. CityJet no longer offers paper tickets.
Instead of receiving a paper ticket, you get an e-ticket confirmation or "Itinerary and Receipt" that contains your travel data and an e-ticket reservation number (PNR reference number). CityJet send this e-ticket confirmation to you by e-mail, so it is important to provide a correct and valid email address
With an e-ticket, you no longer need to pick up your paper ticket at the airport or receive it by post. CityJet stores your ticket in the CityJet e-ticket database. An electronic ticket can't be lost or stolen.
| For security and immigration purposes, we strongly recommend that you retain a copy of your e-ticket confirmation throughout your journey when travelling internationally. Some immigration officers may ask for proof of a return ticket, and the e-ticket confirmation can be used as evidence of this.
With an e-ticket, you may proceed directly to the check-in or check-in online before you fly. There is no need anymore to first go to the ticket desk to collect your ticket.
However, when a flight from another airline is included in your booking we may need to issue a paper ticket. This paper ticket then needs to be collected at the airport before check-in.
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