| | Am I entitled to a refund?
CityPlus tickets are fully refundable, although in some cases a fee will apply. Some CityValue tickets are also refundable. To find out more see our fare conditions.
Ticket changes and refunds
To change, cancel or refund your flight booking, please contact your local Air France-KLM reservations for all CityJet ticket changes:
Ireland (IE)
Telephone: 0818 776 057
Opening hours:
Monday-Friday: 08:00h - 20:00h
Saturday and Sunday: 09:00h - 17:30h
United Kingdom (UK)
Telephone: 0871 66 33 777
Opening hours:
Monday-Friday: 08:00h - 20:00h
Saturday and Sunday: 09:00h - 17:30h
Belgium (BE)
Telephone: 32 (0) 70 22 24 66
Opening hours:
Monday-Friday 08:00-20:00
Saturday 09:00-17:30
Netherlands (NL)
Telephone: 020 654 57 20
Opening hours:
Monday-Friday 08:00-20:00
Saturday 09:00-17:30
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Luxembourg (LU)
Telephone: 352 27 30 2006
Opening hours:
Monday-Friday 08:00-20:00
Saturday 09:00-17:30
France (FR)
Telephone: 3654
Opening hours:
Monday-Sunday 06:30-22:00
Italy (IT)
Telephone: 848 88 44 66
Opening hours:
Monday-Friday 08:00-20:00
Saturday 09:00-17:30
All other countries
Telephone: 00 44 871 66 33 777
Remember that changing or cancelling your ticket depends on the fare conditions and may incur a charge.
A reissue fee of €20/£20 is charged per ticket for voluntary changes to tickets bought through travel agencies, changed at an airport ticket office or call centre.
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