Contact Us

Ireland (IE)

Telephone: 0818 71 0202
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

France (FR)

Telephone: 0892 012 013 (0.34 €/min)
Monday-Friday: 09:00-19:00 (CET)
Saturday:Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

United Kingdom (UK)

Telephone: 0871 405 2020 (0.10 £/min)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Italy (IT)

Telephone: 02 38591432
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Germany (DE)

Telephone: 0180 6 67 17 18 (0.20 €/call)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Netherlands (NL)

Telephone: 900 9019020 (1.30 €/call)
Monday-Friday: 09:00-19:00 (CET) 
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Belgium (BE)

Telephone: 070 30 00 46 (0.30 €/min)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

All other countries

Telephone: +44 871 405 2020
Monday-Friday: 08:00-18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip?

CityJet is here to help! Get in Touch!

Customer After Sales

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In the event your claim requires reimbursement of costs, please include your IBAN and BIC bank details available on your bank statement.
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Baggage Claims

Ireland:  01 525 1823
UK:  020 76 60 60 60 
France:  0974 75 00 75 
Netherlands:  026 201 8004  
Germany:  06 98 67 98 105 
Belgium:  02 620 04 95 
Italy:  06 99748002 
Rest of World:  +44 207 660 6060

Trace your baggage using your baggage claim number.

If you have checked-in a bag using our self check-in system at London City Airport, please use the following system to get details regarding your bag.

Head Office


CityJet Limited registered address:
Swords Business Campus Balheary Road, 
Swords 
Co Dublin 
Ireland

Telephone: +353 (1) 8700 100 
Registered No: 193772