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New Reservations

Contact your local office for bookings and After sales support.

  • New bookings
  • New special handling bookings: wheelchairs, oxygen, unaccompanied minors.
  • Refunds, please use our Refund Form.
  • Group booking, please use our Group Form.

Ireland (IE)
Telephone: 0818 71 0202 (LO-CALL)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Italy (IT)
Telephone: 02 38591432
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

France (FR)
Telephone: 0892 012 013 (0.34 €/min)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Germany (DE)
Telephone: 0180 6 67 17 18 (0.20 €/call)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

United Kingdom (UK) 
Telephone: 0871 405 2020 (0.10 £/min)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Belgium (BE)
Telephone: 070 30 00 46 (0.30 €/min)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Netherlands (NL)
Telephone: 0900 9019020 (1.30 €/call)
Monday-Friday: 09:00-19:00 (CET) 
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

All other countries 
Telephone: +44 871 405 2020
Monday-Friday: 08:00-18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

 
Reservations | CityJet
 
 

Customer Care

Compliments, delayed or cancelled flights, problems at the airport, complaints about your trip? 
CityJet is here to help!

 
Customer care Email

Get in touch! click here

 

Existing Reservations

To modify or change your existing reservations with CityJet use the below numbers:

  • Changes to special handling bookings: wheelchairs, oxygen, unaccompanied minors.
  • Changes to existing bookings.

Ireland (IE)
Telephone: 01 525 1823 (local rate)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Italy (IT)
Telephone: 06 99748002 (local rate)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

France (FR)
Telephone: 0974 75 00 75 (local rate) 
Monday-Friday: 09:00-19:00 (CET)Saturday:
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Germany (DE)
Telephone: 06 98 67 98 105 (local rate)
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

United Kingdom (UK) 
Telephone: 020 76 60 60 60  (local rate)
Monday-Friday: 08:00 - 18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

Belgium (BE)
Telephone: 02 620 04 95 (local rate) 
Monday-Friday: 09:00-19:00 (CET)
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

Netherlands (NL)
Telephone: 026 201 8004 (local rate)
Monday-Friday: 09:00-19:00 (CET) 
Saturday: 9:00 - 13:00 (CET)
Sunday: 14:00 - 19:00 (CET)

All other countries 
Telephone: +44 20 76 60 60 60
Monday-Friday: 08:00-18:00 (GMT)
Saturday: 8:00 - 12:00 (GMT)
Sunday: 13:00 - 18:00 (GMT)

 
Customer Service | CityJet
 

Baggage Claims

Trace your baggage using your baggage claim number.

World bag Tracer

Ireland:  01 525 1823
UK:  020 76 60 60 60 
France:  0974 75 00 75 
Netherlands:  026 201 8004  
Germany:  06 98 67 98 105 
Belgium:  02 620 04 95 
Italy:  06 99748002 
Rest of World:  +44 207 660 6060

If you have checked-in a bag using our self check-in system at London City Airport, please use the following system to get details regarding your bag.

Self bag tag Tracer
 
 
If your baggage is missing or damaged on arrival, Air France will do all it can to help you to resolve such incidents
 

Head Office

CityJet Limited registered address:
Swords Business Campus Balheary Road, 
Swords 
Co Dublin 
Ireland

Telephone: +353 (1) 8700 100 
Registered No: 193772 


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©2014 CityJet Ltd, a private company limited by shares. Registered in Ireland: #193772, Office: Swords Business Campus, Balheary Road, Swords, Co. Dublin.